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Knowledge Base Metrics & KPIs Benchmarks

Benchmarks

Standard reference points used to evaluate a company's performance, efficiency, growth, and valuation against industry norms.

In the SmartUp methodology, Yonatan Stern emphasizes benchmarks as vital tools to distinguish healthy, profitable startups from those reliant on Venture Capital. Key benchmarks include Sales per Employee, which measures operational efficiency against fully loaded employee costs ($175K–$200K/year), and valuation metrics like Price Per User or Price-to-Earnings ratios for profitable companies. Growth and retention benchmarks, such as churn rates of 20–30% annually, help founders assess long-term sustainability. Stern also uses real-world IPO and acquisition data to ground expectations, illustrating that the true probability of reaching “unicorn” status is far lower than the commonly cited 10% VC benchmark. Benchmarks are applied across operational, financial, and product engagement metrics to guide decision-making and stress-test business models.

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